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| Pre - paid Solutions |
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Provide your customers with a prepaid home phone solution. Let your end-users utilize their dialup or broadband Internet connection to make and receive low cost calls at home. Your customers will be able to choose from a wide variety of inbound numbers and enjoy calling features like voicemail, call forward, speed dialing and more. Through our web end user interface they can manage their features, track their calling activity and recharge their calling accounts using recharge coupons.
Your customer's inbound phone number works anywhere in the world, whether their VoIP device is connected to the Internet or if they set up call forwarding to receive calls on any other phone.
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iBell manages one of the world’s first and most advanced Session Initiation Protocol (SIP) networks to provide your customers with the highest quality Internet telephony and the most advanced features. Our open architecture infrastructure ensures that our network services can be fully accessed and utilized with any SIP device.
Least Cost Routing System
Utilizing a comprehensive Least Cost Routing System, iBell provides your customers with the best possible quality and the lowest rates by choosing the best route to send the call.
Network Operation Center(NOC)
iBell’s network engineers and assistants support you 24 hours a day, 7 days a week. With a secure login, you can access our Network Operations Center (NOC) via the Internet and interact with our technical experts to help resolve any issues.
Network Features
Your end-users can enjoy a full range of network features, equivalent to a regular phone experience, while using VoIP technology. |
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With iBell, you can set up any desired billing plan using a broad range of flexible pricing features that allow you to increase profits and broaden your product offering. Billing features include per minute charges, different calling account increments, rounding, access fees, monthly recurring charges (MRC), customized price plans, and more.
Reporting Tools
iBell's Online Analytical Processing Tool (OLAP) |
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iBell certified a broad range of multiple port gateways that allows you to create your own calling card platform. Consult with the iBell sales team and choose the gateway that best fits your needs based on your expected calling card traffic volume. iBell will guide and support you through the installation process and at no time your end users will be ready to place calls using your own Calling Card Platform via iBell's VoIP network. Use our standard Interactive Voice Response (IVR) prompts or create your own IVR prompts with your language and brand name embedded.
Certified* Hardware & Software
VoIP FXO Gateways
* Tested and certified to work with the iBell’s network |
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iBell provides you with an End-User Interactive Center (IC) that allows your customers a simple, straight forward way to track and manage their account activities online. This online application enables your customers to perform a variety of functions, activate features and serves as a focal point for displaying calling and account balance information. Your customers log onto the End-User IC with a iBell calling account UserID and Password.
Your End-User IC can be customized to match the overall look and feel of your brand. You can change the graphic design and layout, such as the color scheme and font type to reflect your company's visual identity. iBell gives you the option to embed this application onto your own website and your customers will have seamless access to account information directly through your own website |
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iBell helps you support your customers. You can ensure a maximum level of support to your end-users with iBell's Customer Service Interface (CSI) application. Through the CSI, you can manage and view calling account activity as well as access Call Detail Records (CDRs), billing and balance information, transaction logs, calling plans, technical information and the function to recharge accounts
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iBell's dedicated and experienced Account Management Team effectively provides support and solutions for you to grow revenues for your business. Our diligent team of Account Managers, Support and Technical Assistants offer effective feedback, problem solving, support and solutions, with quick response times.
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